Job Description
*Providing client support through Voice/E-Mail/Chat Support
*Handling client complaints/analysing statistics or other data to determine the level of client service
*Developing client service procedures/policies/standards for the client/company
Salary: INR 2,00,000 – 5,00,000 P.A. Salary hikes/incentives given based on performance. Night shift allowances/over-time allowances/medical benefits also provided
Industry: BPO / Call Centre / ITES
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Desired Candidate Profile
Education-
UG: Any Graduate – Any Specialization, Graduation Not Required
PG:Any Postgraduate – Any Specialization, Post Graduation Not Required
Doctorate:Doctorate Not Required
* Possess good analytical skills – detail oriented
* Possess good communication skills, both oral and written
* Be familiar with Microsoft applications and working knowledge of MS Office
* Have a good attitude – should be committed to the work
Company Profile:
Rivera Manpower
Dell / IBM / Accenture / Siemens / Amazon / EY / AMEX / Ocwen / Altisource / ANZ
RIVERA MANPOWER Incorporated in 2011 has been the Recruitment and Staffing industry’s leader and innovator, The company has evolved as a premier provider of manpower for some of the top Fortune 500 companies. Ranked in the Top 10 consultancies.
Contact Details :
Recruiter Name:Richa
Website:http://www.naukri.com/recruiters/paddy
Telephone:9916372288